In this policy you will find all the information concerning the processing of your personal data and the rights you can exercise to maintain control over them. Therefore, you should read it carefully before using this Web Site. Do not hesitate to contact us with any questions you may have.

Main issues regarding the processing of your personal data

From MENTTORIZA HUB S.L. we need to have the personal data that we request from you during your navigation and use of the website: https://menttoriza.com (hereinafter “the Website“), with the aim of:

  • To offer you different channels where you can contact us to request information, solve doubts, etc.
  • To offer you our full range of services.
  • We may also use your information to help improve the development, maintenance and usability of the Website.

In any case, we guarantee to keep such information with the maximum security guarantees and in accordance with the current regulations on personal data protection.

At any time you can exercise your rights under data protection regulations or ask us any questions you have about the processing of your data by contacting us via email contacta@menttoriza.com.

Full text of the privacy policy

  • WHO IS RESPONSIBLE FOR THE PROCESSING OF YOUR PERSONAL DATA?

Your personal data will be processed by the company MENTTORIZA HUB S.L., with CIF B10845071 and whose contact details are as follows:

Address: Calle Velázquez 27 – 1ª Ext. Izda., 28001 – Madrid.

Contact email: contacta@menttoriza.com

  • WHAT ARE THE REQUIREMENTS TO PROVIDE US WITH YOUR PERSONAL DATA?

2.1. Minimum age. To provide us with your personal data, use this Website and contract our services you must be of legal age, have sufficient legal capacity and/or, where appropriate, the authorization of your legal representatives. Similarly, to contract our services on behalf of a legal entity, you must be of legal age, have full legal capacity to act and have sufficient capacity and legitimacy to bind that legal entity.

2.2. Truthfulness. When you provide us with your data to use our services, you guarantee that the data and information provided is real, truthful, updated and also belongs to you and not to third parties.

In addition, you must notify us of any changes that occur in the data provided, responding in any case of the truthfulness and accuracy of the data provided at all times.

2.3. Age and Truthfulness Control. From MENTTORIZA HUB S.L., we reserve the right to verify your age and identifying information at any time, even requiring an official document or equivalent procedure and, in case of detection of fraud that is proven or suspected that the User is a minor, to delete, temporarily disable and / or cancel your account.

Likewise, in the event that you select a User name or identifier similar to another for your account, MENTTORIZA HUB S.L. reserves the right to delete or reclaim it if it deems appropriate.

  • WHAT DATA PROCESSING DO WE CARRY OUT THROUGH THE WEBSITE AND WHAT ARE ITS MAIN CHARACTERISTICS?

Below, we explain how we treat your personal information and provide you, in detail, with all relevant information regarding your privacy:

  • Navigation and use of our Web Site
  • What data do we collect?

Website Usage Information: When you access the Website, even if you have not registered, information is collected through cookies or other tracking tools. These tools are small files that are downloaded to your device and collect data about your use of the Website. Through these tools, we may collect:

  • Device Information: In the course of using the Website, we collect information about the mobile device from which you access the Website. The information we collect is the device model, operating system and version, unique device identifier and network.
  • Information about your location: We also obtain your IP address, time zone and mobile service provider, if any, which allows us to obtain a general location.
  • User browsing information: We collect information about your use of the Website. Specifically, the frequency of use, the sections you visit, use of specific functions, etc.
  • What are the purposes of the processing of your personal data?
  • Perform statistical analysis and improvement of the Web Site: All information collected through cookies and other tracking tools help us to analyze, maintain and improve the Website, since from the analysis of the navigation made by users, we can detect Website errors, aspects to improve the design or the need to add new features and services.

For more information, you can visit our Cookie Policy.

  1. Prevention, detection and prosecution of activities that are illegal or contrary to the terms of service or that jeopardize the security of the information or the Website. MENTTORIZA HUB S.L. may process the data to control and prevent any form of abuse of our services, such as fraudulent activities, denial of service attacks, sending spam, unauthorized access, as well as any other practice that is contrary to the General Conditions of Use of the Website or the General Conditions of Contract or endangers the security of the information or the integrity of the Website itself.
  2. Advertising on the Website and social networks: On this Website may appear advertising in the form of advertising banners containing text, images, animations and / or videos, integrated within the content of the Website itself. These advertising banners would link to third party websites for advertising and / or informational purposes and in no case would be the responsibility of MENTTORIZA HUB S.L.. The advertising that appears in these banners may include personalized advertising, derived from the information obtained from the reading of Cookies or other tracking devices in your browser that allow us to show you ads related to your recent searches and show you the most relevant ads. We also use third-party advertising services to serve advertisements about our Services on other websites.

Even if you choose not to receive personalized ads based on your browser settings, you may still receive ads based on other factors such as your general location or generic ads.

In addition, from the social network tracking devices that are set up on the Website (see Cookie Policy), we can create an audience for the matching process on the relevant social networks. The data that is sent is encrypted in our systems before being uploaded and provided to the social network (i.e. a hidden and anonymous version of the user’s data is sent) in order to subsequently use it to display Menttoriza Hub S.L. advertising on your social networks.

  • What is the basis of legitimacy that allows us to process your data? If so, is the provision of this data mandatory?

The information we collect through cookies and other tracking devices is based on your consent, which we ask for when you access the Website through an informational pop-up. You can withdraw your consent at any time by following the steps outlined in our Cookie Policy.

We may use all this information, based on our legitimate interest, to analyze and evaluate the use made of our Web Site and to implement the necessary improvements to it.

  • How long do we keep your information?

The terms of conservation of the information collected through cookies depend on the specific cookie. All information retention periods are specified, for each type of cookie, in our Cookie Policy.

  • To whom do we give your personal information?

Transfers of personal data through third party cookies (cookies collected and managed by a third party) for the present purpose are specified in the Cookie Policy. In addition, we may use the services of service providers, who will have limited access to the data and will be bound by a duty of confidentiality (for more information on how our service providers operate, see point 4. To whom do we transfer your personal information? > Service Providers).

If at any time we decide to show you advertising through this Web Site, we may share certain information with advertisers and third party networks and use such information to deliver targeted and personalized advertisements to you and to perform statistical analysis. In addition, advertisers may share with us the information they collect about you in order to display our advertising to you on other pages. For more information, please visit our Cookie Policy.

  • Contact us through our channels (contact form, email, WhatsApp, chat, appointment scheduling, etc.).
  • What data do we collect?

Identifying and contact information. We collect the information you provide us through the means we make available to you on this Website. In this sense, we will process your identification data (name and, where appropriate, surname) and email address and / or telephone (depending on the medium used), as well as any other information you include in the communications you send us.

Curricular and professional information. If you send us your Curriculum Vitae (CV), we will be able to process the information related to your studies, training, academic experience and any other information you have included.

  • What are the purposes of the processing of your personal data?

To answer your requests. The main purpose of the processing of this data will be to answer your requests, answer your questions and / or provide you with the required information, as well as, where appropriate, to follow up on them.

Advise you about our services and activities: If available, an advisory service can be made available to you by our customer service department.

All the information derived from the doubts, consultations, and advice offered to the interested parties, as well as the way in which the requests are resolved, allows us to know how we provide our own customer service, allowing us to improve the quality of the same. All information collected, after the retention time indicated in point d) is anonymized, only retained for statistical purposes, not being able to identify the parties concerned.

  • What is the basis of legitimacy that allows us to process your data? If so, is the provision of this data mandatory?

Consent. The data provided for the above purposes will be processed on the basis of your consent, given when, voluntarily, you contact us through the means made available to you to either request information or send us other communications or to send us your CV to participate in our selection processes.

Legitimate Interest. All information collected by the customer service department will be used to improve the quality of the customer service provided, based on our legitimate interest.

  • How long do we keep your information?

All your personal information will be treated during the time your requests are being processed and for 6 months to follow up on them. Once this period is over, MENTTORIZA HUB S.L. will keep, blocked, this information for the periods provided by law to meet any liabilities and to demonstrate compliance with our obligations. All this, unless you initiate a new treatment. From this moment on, the information will only be treated anonymously, so that it will not be possible to link the statistical information with the specific users to whom it refers.

  • To whom do we give your personal information?

We do not make any additional transfer to carry out this treatment than those indicated, in general, in point 4. To whom do we transfer your personal information? In this regard, some channels through which you can contact us are managed by service providers, who act as Processors. You will find more information on how these service providers act in point 4, mentioned above.

  • What are the purposes of the processing of your personal data?

Sending of publications of interest and commercial communications: If you maintain a contractual relationship with us or you have subscribed to receive commercial information, we may send you, through electronic means (e-mail messages, SMS, WhatsApp or others), communications about products and services related to Menttoriza Hub S.L.

Such communications will not, in any case, violate your rights to data privacy or intimacy, and will not be intrusive in terms of frequency.

  • What is the basis of legitimacy that allows us to process your data? Is the provision of this data mandatory?

The sending of commercial communications is carried out:

  • Based on our previous relationship; or
  • on the basis of your consent, requested at the time of registration on our mailing list or by checking a corresponding box on other forms.

If you do not wish to receive such communications, you may opt-out and/or withdraw your consent at any time by following the instructions provided in each commercial e-mail or by sending an e-mail to contacta@menttoriza.com indicating your desire to stop receiving such communications.

Even if you have unsubscribed from receiving commercial information, you may continue to receive other communications for the administrative management of the contracted training activities or other communications relevant to the execution of the contract or security matters.

  • How long do we keep your information?

We will keep all your personal information for the duration of our contractual relationship. After the end of our contractual relationship, Empower Talent will keep this information, blocked, for the periods provided by law to meet any liabilities and to demonstrate compliance with our obligations.

In the event that the sending of commercial communications is based on your consent, we will keep the information during the time you are on our distribution list for this type of information and, once you unsubscribe, it will be blocked during the legal periods foreseen to attend possible responsibilities.

  • To whom do we give your personal information?

There are no specific transfers of your personal data to fulfill the purpose indicated in this section. However, we may use the services of email marketing service providers or other advertising and marketing service providers, who will have limited access to the data and will be bound by a duty of confidentiality (for more information on how our service providers operate, see section 4. To whom do we disclose your personal information? > Service Providers).

  • Registration and Contracting of Training Services for the Master’s Degree in Restaurants.
  • What data do we collect?

At the time of registration:

Identifying and contact information. We collect the information you provide us through the registration form on our Web Site. In this sense, we will process your identification data (name and surname), the user name you have chosen and the e-mail address.

During the use of the Services:

Navigation Data. During the use of our services and linked to your registration data, we may collect the information indicated in point 3.1. Navigation and use of our Website.

Image and Voice. Given the possibility of implementing some activities that require interaction through these media.

Information about transactions you have made. If you have made any paid subscriptions or other transactions, we collect data about those purchases or transactions. Among the data, we may collect: payment information and payment method used, as well as billing, shipping and contact details. For security reasons, we do not collect or store information about the cardholder, debit/credit card number used and other data linked to the card.

  • What are the purposes of the processing of your personal data?

1. To register you and provide you with our service. The main purpose of the processing of your personal data is to register you on our Web Site in order to, first, verify your identity and that you are of legal age and to maintain, fulfill, develop, control and execute the services we offer through it.

To carry out the ordinary management of our services and contact you. Within the ordinary management of the services, it is necessary to treat your identification data, contact and, in case of hiring any payment service, those relating to your card / account / payment method chosen, we ask you to manage your account and purchases, if any, you make. They will also be used to send you administrative communications, updates, changes in our terms of service, security alerts, as well as to respond to any request or requirement you send us.

Improve the Website, the Services and adjust the contents: All the personal information we request or collect during the contractual relationship allows us to create an anonymous profile that, in relation to the other profiles of other users, allows us to create usage statistics that help us understand how our users use the Website and its services in order to improve it, adjusting the content of our publications and services offered to users. The profile created for this purpose is anonymous, so MENTTORIZA HUB S.L. cannot relate the information to a specific user.

Also, all information collected through cookies and other tracking tools help us to analyze, maintain and improve the Web Site, since from the analysis of the navigation that make l@s usuari@s, we can detect errors of the Web Site, aspects to improve the design or the need to add new features and services. For more information on how we collect and treat information through cookies, visit our Cookies Policy.

  1. Sending publications of interest and commercial communications: we may send you, through electronic means, communications about products and services related to our Services, as explained in section 3.3.
  2. Prevention, detection and prosecution of activities that are unlawful or contrary to the terms of service or that jeopardize the security of the information or the App. MENTTORIZA HUB S.L., at its discretion, may process the data to control and prevent any form of abuse of our services, such as fraudulent activities, denial of service attacks, sending spam, unauthorized access to the accounts of our users, as well as any other practice that is contrary to the General Conditions of Use of the Website or the General Conditions of Contract or endangers the security of the information or the integrity of the Website itself.
  3. Participate in surveys and/or events or other activities organized by us. We may invite you to take a survey through our own or third party means to rate our Services, as well as invite you to events or other activities we organize for students. If you sign up for any of these activities, we will collect and store the information you provide to us to manage those activities. When we use a third party platform to administer a survey or activity, the privacy policy of that third party will apply.
  4. What is the basis of legitimacy that allows us to process your data? If so, is the provision of this data mandatory?

The processing of your personal data, in general, is necessary to execute the contractual relationship created by your registration on our Website and to comply with our legal obligations (purposes b.1., b.2. and b.5).

The sending of commercial communications (purpose b.4) is done on the basis of our previous contractual relationship.

The completion of surveys or registration for events organized by us (purpose b.6) will always be based on your consent, and your participation in such activities will always be voluntary.

The information we collect through cookies and other tracking devices is based on your consent, which we ask for when you access the application. We may use all this information, based on our legitimate interest, to analyze and evaluate the use of the Website and to implement the necessary improvements to it (purpose b.3).

  • Presence of Menttoriza Hub S.L. in social networks.

Empower Talent has a profile on the main social networks, such as Facebook, Twitter, Instagram, LinkedIn and YouTube.

When you become a follower of any of our pages on social networks, the processing of data will be governed by the terms of use, privacy policies and access regulations belonging to the corresponding social network and previously accepted by the user.

Menttoriza Hub S.L., in this sense, will treat your data for the purposes of properly managing its presence in the social network, informing you of activities, products or services, as well as for any other purpose that the regulations of social networks allow.

Please note that we have no influence over the information that the social network collects or how it processes it, so we recommend that you keep yourself informed of the purpose and scope of the collection of information that is done through such social networks.

  • TO WHOM DO WE GIVE YOUR PERSONAL INFORMATION?

In general, MENTTORIZA HUB S.L. will not communicate your data to third parties. However, in addition to the assignments that we specifically indicate in the section in which we explain the characteristics of the different operations (point 3), we inform you of the communications that we can make, in general, and that affect all previous treatments and their legitimate basis.

  1. Providers of essential services to perform the service we offer you (for example, computer hosting companies or platforms for sending commercial communications). Notwithstanding the foregoing, these entities have signed the corresponding confidentiality agreements and will only process your data according to our instructions, and may not use them for their own purposes or for purposes other than the service they provide us.

International Transfers. Some of our service providers are located in the United States or other countries outside the European Economic Area. The services of these providers imply the existence of an international transfer of your personal data, which could imply a lower level of protection than that provided by European regulations. However, all providers of this type are adhered to the Privacy Shield framework, an agreement signed between the United States and the European Union by which the American entities adhered to the program, guarantee that they apply the same data protection standards as European companies or, where appropriate, have signed the corresponding standard contractual clauses approved by the European Commission. Therefore, the use of these suppliers does not result in a lower level of protection of your personal data than the use of suppliers located in the European Union.

Among others, we use the services of Amazon Web Services, adhered to the Privacy Shield framework.

  1. Public Authorities and Other Entities. We may disclose to the competent public authorities or other private entities (e.g. auditors) the data and any other information in our possession or accessible through our systems when there is a legal obligation to do so, as well as when required, for example, when the purpose is to prevent or prosecute abuse of services or fraudulent activities through our Website or web page. In these cases, the personal data you provide would be retained and made available to the administrative or judicial authorities.
  2. In the event of a corporate transaction: In the event that Menttoriza Hub S.L. such as a merger, acquisition, sale of all or part of its assets or any other type of corporate transaction involving a third party we may share, disclose or transfer user data to the successor entity (including during the pre-transaction phase).
  3. To third parties after aggregation or anonymization: we may disclose or use aggregated or anonymized data (i.e., data that cannot be linked to an identified or identifiable natural person) for any purpose.
  4. To third parties with the user’s consent or other legitimate basis: In the event that we want to share data with third parties outside the scope of this Privacy Policy we will, in any case, request your consent or inform you about it and its legitimate basis.

We also inform you that this Privacy Policy only refers to the collection, processing and use of information (relating to personal data) by us through your interaction with our Website. Access to third party Web pages that you can access through links from the Web Site have their own privacy policies over which we have no control. Therefore, before providing them with any personal information, we recommend that you inform yourself about their privacy policies.

  • WHAT ARE THE RIGHTS YOU CAN EXERCISE AS A STAKEHOLDER?

You can exercise the rights that the law guarantees you in relation to the processing of your personal data by contacting our Data Protection Officer by e-mail at contacta@menttoriza.com.

Any request for rights that we receive will be dealt with as soon as possible and in any event no later than 1 month after we receive it. In some cases, we may need to ask you for a copy of your ID card or other identifying document if we need to verify your identity.

The rights that correspond to you as a stakeholder are as follows:

  • Right to withdraw the consent given

You may revoke your consent in relation to all consent-based processing at any time. However, the withdrawal of consent will not affect the lawfulness of the processing based on the consent prior to its withdrawal.

  • Right of access

You have the right to know what data is being processed, if any, and, if so, to obtain a copy of it, as well as to obtain information regarding:

  • the origin and recipients of the data;
  • the purposes for which they are processed;
  • whether there is an automated decision-making process, including profiling;
  • the data retention period; and
  • the rights provided by the regulations.
  • Right of rectification

You have the right to obtain the rectification of your personal data or to complete them when they are incomplete.

  • Right to suppression

You have the right to request the deletion of your personal data if they are no longer necessary for the purpose for which they were collected or, as the case may be, if we are no longer authorized to process them.

  • Right to data portability

You have the right to request data portability in the case of processing of your data that is based on your consent or the performance of a contract, provided that the processing was carried out by automated means. In case of exercise of this right, you will receive your personal data in a structured format, commonly used and readable by any electronic device. However, you may also request, where possible, that your data be transmitted directly to another company.

  • Right to limit the processing of your personal data

You have the right to limit the processing of your data in the following cases:

    1. When you have requested the rectification of your personal data during the period in which we verify the accuracy of your personal data.
    1. When you believe that we are not authorized to process your data. In that case, you can ask us to limit its use instead of requesting its deletion.
    1. When you consider that it is no longer necessary for us to continue processing your data and you want us to keep them for the purposes of the exercise or defense of claims.
    1. In cases where there is processing based on our legitimate interest and you have exercised your right to object to such processing, you may ask us to limit the use of your data during the verification of the prevalence of such interests over yours.
  1. Right of opposition

You have the right to object at any time to the processing of your personal data based on our legitimate interest, including profiling.

Unsubscribe from commercial communications: Remember that at any time you can oppose the receipt of such communications by sending an email to contacta@menttoriza.com. You may also opt-out of this service by following the instructions at the bottom of the body of each of the electronic communications we send you.

We remind you that, even if you unsubscribe from these commercial communications, you may continue to receive communications from MENTTORIZA HUB S.L. relating to the administrative management of the Services you have contracted, security alerts, changes in our conditions and policies and other communications necessary for the development of the contractual relationship we have with you or to resolve requests and requests that you send us through the means we make available to you.

  • Right to lodge a complaint with the Control Authority

Remember that, at any time, and in the event that you consider that we have violated your right to the protection of your data, you may address your defense to the corresponding Control Authority, in the case of Spain, the Spanish Data Protection Agency (www.agpd.es).

  • Closing your account and withdrawal

To cancel the contracted Programs you must follow the procedure indicated in our Terms and Conditions. In case you cancel and/or request the cancellation (closure of your account) by sending an email to contacta@menttoriza.com, you will lose the right to use any benefits or services that you may have active at the date of cancellation and/or have contracted previously.

In case you request withdrawal or unsubscription, all your personal data may be kept by us for a period necessary to ensure the exercise of our processes, our legal obligations and to resolve possible disputes.

All your personal data will be processed and retained to the extent strictly necessary to comply with the law or for the purposes we have described to you. After deletion, we may keep the data for a period necessary to ensure the exercise of our processes and our legal obligations and to resolve disputes. When your data is no longer relevant to the purposes for which it was collected, it will be deleted or anonymized, including any records or other supporting information.

  • HOW DO WE GUARANTEE THE CONFIDENTIALITY OF YOUR INFORMATION?

The security of your personal data is a priority for us. For this reason, Menttoriza Hub S.L. has implemented all the necessary security measures to guarantee an effective use and treatment of the personal data provided by the user, safeguarding the privacy, confidentiality and integrity of the same and makes use of the necessary technical means to avoid the alteration, loss, unauthorized access or treatment of your data, according to the state of the technology at any given moment.

Consequently, we comply with the security standards recommended to protect them. However, it is impossible to completely guarantee their security due to the nature of the Internet and because there may be malicious acts by third parties beyond our control.

We undertake to act promptly and diligently in the event that data security is compromised or compromised, and to inform you if relevant.

  • WHAT REGULATIONS AFFECT THIS PRIVACY POLICY?

In case you wish to obtain more information on the regulations that assist you, protect you and establish your rights, we provide you with the laws that have inspired this policy and are relevant to you:

From MENTTORIZA HUB S.L. we can modify the content of the privacy policy at any time according to changes in legislation, jurisprudence or interpretation of the Spanish Data Protection Agency that may occur.

Therefore, we recommend that you periodically review this Privacy Policy to be informed of how your personal data is treated and protected, as well as the rights you have.